Technical Support

Performance Issues, Lag, and Freezes

• "Entry Point Not Found" Error
• Can't receive messages or direct challenges
• Crashing with a Unity Window (red exclamation point)
• Game Crash Issues
• Game Lag and Freezing
• Mobile Performance Issues and Crashes

See all 7 articles

Install and Update Issues

• Can't Install or Update MTG Arena on PC
• Advanced Troubleshooting for Installation Issues on PC
• Can't Uninstall MTG Arena
• Installer prompts you to install the game to a drive you no longer have
• Installing through the Windows Installer Package (.MSI)
• Manual updates on mobile

See all 7 articles

Connection Issues

• "Connection Lost - Could not resolve player inventory" Error Message
• Advanced Troubleshooting for Connection Issues (PC)
• Can't Connect to Server
• Connection issues on Mobile
• Disconnecting and Lag
• Error Code: Forbidden (403)

Display Issues

• Black Screen
• Display Issues
• Small Window and Can't be Maximized
• White Screen (Store)

Technical FAQ

• Known Issues List
• Report a Bug
• Creating a DxDiag File
• Creating Log Files on iOS
• Creating Log Files on PC/Mac/Steam
• Flush DNS and Winsock Reset

See all 9 articles