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  1. MTG Arena
  2. Technical Support
Artwork for MTG Arena

Technical Support

Performance Issues, Lag, & Freezes

  • Mobile Performance Issues & Crashes
  • Game Crash Issues
  • Sound issues on mobile
  • Can't receive messages or direct challenges
  • Game Lag and Freezing
  • Crashing with a Unity Window (red exclamation point)
See all 7 articles

Install & Update Issues

  • Can't Install or Update MTG Arena on PC
  • Trouble Downloading & Installing Mobile App
  • Manual updates on mobile
  • Can't Uninstall MTG Arena
  • Installer prompts you to install the game to a drive you no longer have
  • Installing through the Windows Installer Package (.MSI)
See all 7 articles

Connection Issues

  • Connection issues on Mobile
  • Disconnecting and Lag
  • Can't Connect to Server
  • Error Code: Forbidden (403)
  • "Connection Lost - Could not resolve player inventory" Error Message
  • Advanced Troubleshooting for Connection Issues (PC)

Display Issues

  • Display Issues
  • White Screen (Store)
  • Black Screen
  • Small Window and Can't be Maximized

Technical FAQ

  • Report a Bug
  • Known Issues List
  • Supported Mobile Devices & Minimum Requirements
  • Flush DNS and Winsock Reset
  • Creating Log Files on iOS
  • Creating Log Files on PC/Mac
See all 9 articles

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