Creating a DxDiag File

Support staff may ask you for a DxDiag file to help diagnose problems you are seeing with the game. To create a DxDiag file, follow the steps below:

1. If you are running Windows 7 or higher, go to your Task Bar.
2. Click "Start".
3. Click "Run".
4. In the pop-up window enter DxDiag and click Ok.
5. The DirectX Diagnostic Tool pop-up window should appear.
6. Click "Save all information".
7. A "Save As" window should open.
8. Click "Save". (The file should be saved to your desktop as DxDiag.txt)
9. Exit the DirectX Diagnostic Tool.