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For example, iOS 11 or Android 9 Pie
For technical support of the Epic Games Launcher, please contact Epic Games customer service directly: https://epicgames.helpshift.com/a/epic-games-store-and-launcher/?s=launcher-troubleshooting.
On Windows, this is typically found in C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Logs\Logs, and on Mac, logs will be in HD/Users/[USERNAME]/Library/Application Support/com.wizards.mtga/Logs/Logs.
If you don't have these, you can leave this checkbox empty.
To create a screenshot, press Print Screen, then paste (ctrl+v or command-v) into a program like MS Paint, save the file, and add it as an attachment below.
To create a DxDiag file, run dxdiag.exe, click Save All Information, save the resulting file, and attach it below. On Mac, run the System Report.
These are typically found in C:\Program Files (x86)\Wizards of the Coast\MTGA\MTGALauncher\Logs.
To create this file, open eventvwr.exe, expand Windows Logs and Application, look for MTG Arena related events, select those and previous couple hours' worth of events, click Save Selected Events, and send us that file. On Mac, send us any recent crash reports in /Users/*/Library/Logs/DiagnosticReports.
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