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Enter “N/A” if you don’t have one or don’t know it.

For example, a receipt ID like ‘421719791' for a PC/Mac order, a Google order number like ‘GPA.2309-3403-3576-79540’ for an Android order, or an ID like "480000788521519" for an Apple order.

Please enter the date your purchase occurred on.

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Please enter the items you were purchasing in this order.

Including Proof of Purchase, such as a copy of a receipt or a Magic: The Gathering Arena order number, can avoid any unnecessary processing delays when support staff receives your request.

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