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Have you tried searching our Knowledge Base before submitting a ticket?

Enter “N/A” if you don’t have one or don’t know it.

For example, a receipt ID like ‘421719791' for a PC/Mac order, a Google order number like ‘GPA.2309-3403-3576-79540’ for an Android order, or an ID like "480000788521519" for an Apple order.

Please enter the date your purchase occurred on.

Please enter the items you were purchasing in this order.

Providing proof of purchase, such as a copy of a receipt or an order number (#), can avoid any unnecessary processing delays as support staff reviews your request.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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