Starting with Open Beta (launched September 27, 2018), we are using the new Wizards Accounts for the game. If you had an account during Closed Beta and are accessing Open Beta for the first time, please create a new account.
- If you made a purchase during Closed Beta, please contact us so that we can move your purchase onto your Open Beta account. Be sure to attach receipts of purchases made during Closed Beta.
- If you didn't make a purchase during Closed Beta, you're all set. Create a Wizards Account after downloading the game - there's no need to contact us. (The account you created in Closed Beta is no longer accessible)
Cards, decks, gold, and gems earned through game play (not purchased) did not transfer from Closed Beta to Open Beta. Full details on the transition can be found in the Open Beta announcement article (scroll to the "For Our Closed Beta Players and Account Wipe" section).