If you find that you are not able to claim prizes for your event, can't play in the event, and can't rejoin the event, please restart your client as the first troubleshooting step. If after restarting your client you continue to experience problems playing in your event, use the Submit a Request link in the upper right of this page to contact Customer Service.
Articles in this section
- Invalid Command Line Error
- Stuck at Checking for Updates with a Null Reference Error?
- Black Screen in Rivals of Ixalan Ranked Draft
- Connection Troubleshooting
- The Process for Reporting Bugs has Changed!
- Creating a DxDiag File
- Optimizing your GPU
- Stuck at Preparing Assets
- Flush DNS and Winsock Reset
- Known Issues List